📦Shipping & Delivery Policy – SUMSHY ENTERPRISE

At Sumshy Enterprise, we are committed to delivering your orders promptly, securely, and in perfect condition. We strive for fast and reliable shipping – most orders are dispatched within 1-3 working days after order confirmation, excluding Sundays and public holidays. We proudly offer delivery services across India and worldwide.

Important Information

Order processing cut-off times serve as guidelines and do not consider payment authorization delays. Orders are dispatched once the product is ready and within the timeline mentioned on the product page. 

Estimated delivery times start from the dispatch date. We are not responsible for delays due to customs clearance or courier service issues. Once an order has been dispatched, it cannot be rerouted.

Domestic Shipping (Within India)

  • Orders are delivered via trusted courier partners like India Post, DTDC, Xpressbees, Delhivery, Aramex or FedEx , operating Monday to Saturday, 11 AM to 6 PM.

  • Delivery time within India: up to 3-6 working days.

  • Shipping charges vary depending on the catalog weight and payment method.

  • All shipping fees are non-refundable.

International Shipping

We ship globally using reliable international courier services to ensure timely and safe delivery.

  • Shipping charges are calculated based on catalog weight and delivery

  • Estimated delivery time: 4-10 working days.

  • Any customs or import duties applicable in the destination country must be borne by the customer.

Insurance & Delivery Confirmation

All purchases are insured until they reach you. A signature is required upon delivery to confirm receipt. If someone else is receiving the order on your behalf (e.g., a gift), a signature at the delivery address will serve as proof of successful delivery and transfer of responsibility.

Taxes & Duties

  • For Indian customers, prices shown are exclusive of applicable taxes.

  • For international customers, we ship items marked as “for personal use” to minimize customs charges. However, if duties or taxes are levied by the destination country, the customer is liable to pay them. We will notify you of any such charges via email or phone.

If you have any shipping-related queries, feel free to contact us at +91 70463 69249 or visit our website www.sumshy.com.

SHIPPING FAQs

Do not worry, our courier will try to reattempt to deliver in next 2 days. In case parcel is still not delivered you can call or email us so we can submit your delivery request to the courier.

It will depend on weight, However you will get shipping cost at the time of checkout.

It depend on weight and service, For faster delivery rates are vary. You will get it while checkout.

No, Same day delivery is not possible. We offer Next day delivery option within Metro city by air service for ready to ship products. For other domestic and international delivery, our timelines are between 3 to 5 business days for domestic, 4 to 10 business days for international depending on the products.

For ready to ship products: Our delivery time is 3 to 5 business days once the order is placed.
For pre-order / made to order products: delivery time is 5 to 10 working days once the order is placed.

Check with your neighbor/front desk, etc. if someone accepted the package. Try to to cross check if someone has signed the package. If no one accepted delivery, contact us on +91 7046369249 So that we can coordinate with our logistics partner.