📦Shipping Policy – SUMSHY ENTERPRISE
Delivering fashion with care, speed, and reliability—across India and around the globe.
1. Shipping Coverage
Domestic Shipping:
We deliver across all locations in India.
International Shipping:
We ship worldwide. Please check the list of eligible countries at checkout or contact our customer service team to confirm delivery availability for your destination.
2. Shipping Charges
Domestic Orders:
Standard shipping charges apply and will be displayed during checkout.
International Orders:
Shipping charges are calculated based on the package’s destination, weight, and dimensions. Final costs will be shown during checkout.
3. Order Processing & Dispatch Times
All orders are processed and dispatched from our Surat warehouse within 1–3 business days, subject to product availability.
Branded items may take longer to ship. Our team will keep you informed with timely updates.
Custom-made or stitched orders may require additional time. Customers will be updated throughout the processing stages.
4. Estimated Delivery Times
Within India:
3–7 business days, depending on your location.
International:
Delivery may take 5–21 business days, depending on the destination and customs procedures.
Please note: Delivery timelines are estimates and may be affected by external factors such as weather, customs clearance, logistics delays, or local courier efficiency.
5. Order Tracking
Once your order is dispatched, you will receive an email with your tracking number. You can track the status of your shipment directly on the courier’s website.
6. Customs, Duties & Taxes (For International Orders)
All applicable customs duties, taxes, and import fees are the sole responsibility of the customer. SUMSHY is not liable for any charges levied at customs in your country.
7. Failed Deliveries
If an order is returned due to:
An incorrect address provided by the customer, or
Multiple failed delivery attempts
…the customer will be responsible for any additional shipping charges required for redelivery.
8. Returns & Exchanges
For information on returns, replacements, or product issues, please refer to our Cancellation & Refund Policy or contact our team.
📞 Need Assistance?
Our customer service team is always happy to help with your shipping-related queries.
📧 Email: sumshyenterprise@gmail.com
📞 Call/WhatsApp: +91 70463 69249, +91 81284 51741
🕘 Hours: 9:00 AM – 7:00 PM (Monday to Saturday)
SUMSHY ENTERPRISE reserves the right to update this Shipping Policy at any time without prior notice. For the latest updates, please visit: https://sumshy.com